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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Henderson

December 5, 2025

5  out of  5
rating by George Henderson
"Thanks Michael for excellent customer service today. Please keep up the good work."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Srinivas Reddy Nalla

December 3, 2025

4  out of  5
rating by Srinivas Reddy Nalla
"It was nice talking to you and the process went smooth for my auto insurance"
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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Emil Cojocaru

December 3, 2025

5  out of  5
rating by Emil Cojocaru
"Great experience and response time - Emily is the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jagadeesh Royal Indla

December 1, 2025

5  out of  5
rating by Jagadeesh Royal Indla
"Mickel Seife was really good and very supportive in helping !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adittya Das

November 27, 2025

5  out of  5
rating by Adittya Das
"I recently worked with Adam to get my insurance from State Farm. He was very friendly, insightful, and I really felt he really cared to help me get the best insurance within my expectations. He was very professional, empathetic, and made the whole process very simple. He also answered all the questions I had to better understand my policy without any hesitation. I’m really happy with the service he provided. I would definitely recommend to ask for Adam when y’all getting insurance from here."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brandi Jones

November 26, 2025

5  out of  5
rating by Brandi Jones
"David was the nicest person to work with. He explained every part of the policy in a way I could understand. I highly recommend working with him! He really cares about his clients."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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sunil shaun

November 25, 2025

5  out of  5
rating by sunil shaun
"Emily Rodriguez is outstanding at what she does. She understands exactly what’s needed and delivers results more quickly than you’d imagine."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kristin Travers

November 25, 2025

5  out of  5
rating by Kristin Travers
"David Carlisle was outstanding to work with. He is quick to respond, professional, and reliable. Highly recommend his services!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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laura travers

November 25, 2025

5  out of  5
rating by laura travers
"It was a pleasure working with David Carlisle. He was very professional, knowledgeable and responsive throughout our interaction. Whether it was explaining policy details or answering questions he demonstrated his knowledge and I appreciated his expertise and efforts. I would recommend David."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cierra Campbell

November 20, 2025

5  out of  5
rating by Cierra Campbell
"Great service! The team was professional, efficient, and always quick to respond. I feel confident knowing my insurance will was taken care of. Highly recommend!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bala -G

November 12, 2025

5  out of  5
rating by Bala -G
"Emily has provided me with an excellent service from start to finish. The agent explained all options clearly and helped me find the best coverage for my needs. Highly recommend for anyone looking for reliable insurance guidance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jay

November 6, 2025

5  out of  5
rating by Jay
"Quick to address the needs with just one phone call. Thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nuvera Auto Studio

November 6, 2025

5  out of  5
rating by Nuvera Auto Studio
"We’ve been working with Emily for a while now, and she’s been absolutely wonderful! She’s professional, attentive, and always goes above and beyond to make things easy for us. Her responsiveness and care make every interaction a breeze. Highly recommend working with her and the State Farm team! — Stefanie & Douglas"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lindsay Wood

November 3, 2025

5  out of  5
rating by Lindsay Wood
"I recently switched and was so pleased by the personal experience and support I got from Adam! He took the time to speak with me and my step dad separately to understand the situation and ensure we elected in the right insurance plans. Adam def adds that human touch, was kind and courteous, and down to earth which makes all the difference! Adam also worked hard to get me the most competitive pricing which I greatly appreciated. I definitely recommend Adam and State Farm!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sai Krishna

November 3, 2025

5  out of  5
rating by Sai Krishna
"Thank you so much, Ravinder Kaur (Ruby), for taking the time to walk me through the coverage and benefits of both Auto and Life Insurance. I truly appreciate your detailed explanations and the patience you showed throughout our conversation. Your clarity and support made everything easy to understand — you absolutely deserve a 5+ star rating!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michael Doncer

November 2, 2025

5  out of  5
rating by Michael Doncer
"At a time when customer service seems to have gone by the wayside, David Carlisle, Customer Service Manager with Fabiola Sears State Farm office in Frisco has gone above and beyond to help me and continues to do so. Not only did he take the time to guide me through the process for a recent hail claim for my roof, he also actually took the time to help me call in the claim to make sure everything was communicated properly and that the claims agent understood my situation. He made sure I understood the process, timing and even how to make sure I got the appropriate discounts once the work was done. If you think having a local agent no longer has value in this day of mega-insurance companies with only an online presence, think again because State Farm still does it the right way helping people when they need it. The care and attention I received from David Carlisle made a HUGE difference and is the reason why I will stay with State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ann Hedges

October 27, 2025

5  out of  5
rating by Ann Hedges
"I called David Carlisle for help with the new billing system and he answered all my questions promptly and pleasantly. I really appreciate how helpful David and all the personnel at this agency have been over the years. Thank you all."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy Stoner

October 23, 2025

5  out of  5
rating by Amy Stoner
"I was looking for new homeowners insurance and after talking to Ruby I ended up switching my auto insurance also. She made the process so easy and explained everything in detail. She responds to texts and emails quickly and answers all my questions. Couldn't be happier with my choice."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shirley Peng

October 23, 2025

5  out of  5
rating by Shirley Peng
"I just want to thank you Emily help on my insurance policy update. She is always super efficiency!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandon Lewis

October 21, 2025

5  out of  5
rating by Brandon Lewis
"I've been with this agency for years with zero issues and great support when anything is needed. David Carlisle is very responsive. I would recommend the Fabiola Sears agency for all insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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S L

October 15, 2025

5  out of  5
rating by S L
"David has been exceptional in managing the ongoing maintenance of my various policies with them. I highly recommend their services!"
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Shirley Allen

October 11, 2025

5  out of  5
rating by Shirley Allen
"We had such a great experience working with David Carlisle! We learned things about our policy that we did not know. He is very knowledgeable and made the entire insurance process easy to understand and completely stress-free. David took the time to explain all our options, answered all of our questions clearly, and made sure we got the best coverage to fit our needs. He’s professional, and truly shows that he cares about his clients. Thanks David!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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DeMond Adkison

October 9, 2025

5  out of  5
rating by DeMond Adkison
"I recently switched from my previous insurance agency and it also had an agent model. I just ended up submitting something not expecting much for State Farm and actually was just about to try and switch to an agent closer to me but after I spoke with Ruby Kaur, I couldn't. Ruby patiently walked me through quotes and when I needed changes she was patient, and communicated the change in price as we were going. I am really happy with the choice as I saved on both my homeowners and car insurance. I am really happy I stayed because Ruby is the absolute best. If I have a question she is quick to answer and was super helpful in getting everything switched over."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anil kumar

October 9, 2025

5  out of  5
rating by Anil kumar
"Ruby helped me with competitive insurance quotes"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Robinson

October 6, 2025

5  out of  5
rating by Michael Robinson
"Michael was most helpful. I've been with this agency since Randy Truelove retired. Sadly, im only leaving State Farm due to the lack of representatives in the area, I have retired to. Fabiola and her team have provided TOP NOTCH Service to me since 2017"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"